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RAZR2: Study in FAIL

In recent weeks, I have been incredibly annoyed by the wafer-thin source of fail that is my personal cell phone–the Motorola RAZR2.  Here are some of the various reasons why I have come to label this phone as FAIL.

  • The protection for the power outlet on the phone is a small rubber gasket with a aluminum cover attached to it.  The cover allowed for the gasket to be closed and maintain the lines of the phone.  About 6 months ago, I lost the small aluminum cover.  This was inevitable, as the cover appeared to be attached to the gasket with some sort of adhesive.  It made very little sense to attach a piece to the phone that is opened and closed so often with glue, and it was even worse when I lost the cover unexpectedly.
  • While I cannot determine for sure if the battery is dead or if the phone refuses to charge the battery.  In the last 8 weeks, I have had periods where the phone could be plugged in all day yet not recharge.  There has been no specific method I have employed to correct this behavior, but it comes and goes.  For the last couple of days, though, it appears to have gone for good.  I am going to replace the battery to see if that is the source of the problem.

In any event, I thought that this RAZR would be an improvement over the shortcomings of the first-generation RAZR.  Heck, through the years, I have stuck with Motorola phones given their resiliency and long-life.  Let’s look at my personal cell phone history through the years:

  1. Nokia 6110
  2. Motorola StarTAC
  3. Motorola V60
  4. Motorola E815
  5. Motorola RAZR2

Motorola used to have a reputation for good phones.  My E815 still works quite well, considering it is 3 years old.  Even then, it still holds a charge pretty well.  The RAZR2, however, is just such a letdown. Apparently, the decline in quality of Motorola phones seems to eerily coincide with the performance of their mobile phone unit.

Barring my battery purchase, I am quite close to considering getting a new phone to replace this POS.

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8 Responses

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  1. Paul says

    with an iPhone? ;-)

  2. Alex says

    I share your historical liking for Motorola phones. It pained me to get a new one after my StarTAC, now I’ve got a V325. Rinky-dink compared to the Razr and Krazr that were out at the time, but it works well for what it needs to do and the price wasn’t inflated.

  3. JJT says

    @Paul: I considered it for 3 seconds, then common sense prevailed. That, and I have no desire to be on AT&T’s inferior network.

    @Alex: The StarTAC could be thrown through a wall, dribbled like a basketball, and it would still just work. The worst thing that would happen would be the need to replace the antenna. I think that’s why the current crop of Motos just suck more. Compared to the StarTAC, they just don’t have the resiliency.

  4. Paul says

    AT&T is a deal breaker for me too.

    My wife has a Motorola L7 SLVR and has been happy with it. (although I found the antenna to be a little lacking in places)

    Your problem in finding a new good phone is being on Verizon’s closed network limits your choices to what they approve.

  5. JJT says

    The Verizon network is certainly a trade-off–a sacrifice for its near-ubiquitous coverage. Admittedly, it is hard to find a place where I do not have coverage.

    Looks like the problem is definitely the battery, though, after popping in and chatting with a technician. Now, I just need to get a new battery.

  6. Alex says

    JJT: Seriously, check Amazon. I found OEM — read: Motorola w/ genuine hologram — batteries for $10-12 back in June and couldn’t have been more pleased.

  7. JJT says

    @Alex: Funny you mentioned that, as I was all about Amazon the other day. I am most definitely buying some schwag from teh Internets Superstore. ;-)

  8. Charissa says

    Um… please see me before you buy a battery, although I suggest a full replacement. MOT just isn’t what it used to be. If you only knew all of the goods I know.



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