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E-ZPass Maryland: The New Look of FAIL

In an attempt to bring back some humor and ranting to my blogging, behold the latest recent example of FAIL.

Tonight, while trying to perform some maintenance on my E-ZPass account, I visited the E-ZPass Maryland website. I noted last week while reloading my account that the site had been rebranded to fit with the standard visual style of various Maryland government websites. Note the use of the common Maryland logo in the top navigational banner of the site–common to all Maryland websites these days.

I logged in using the new password I selected last week, and after looking to edit a portion of my profile I had to select another password. I played along with this, and then I went to select a new plan–changing from the Commuter plan to the Standard plan. It was then that the site truly achieved FAIL.

EZPassMD - FAIL

Good thing I paid my toll for the tunnel of FAIL. Here’s hoping someone was paged to fix my web application.

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10 Responses

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  1. mokiejovis says

    I can’t figure out why they won’t give you a goddamn username to log in with. While it is nice that I can now log in with my transponder ID, what’s wrong with a regular old username? I have to trudge out to my car every time I want to log in. Bastards.

  2. Paul says

    My guess would be by using the transponder ID it is a quick and easy way to ensure that everyone has a unique userid.

  3. mokiejovis says

    I can’t figure out why they won’t give you a goddamn username to log in with. While it is nice that I can now log in with my transponder ID, what’s wrong with a regular old username? I have to trudge out to my car every time I want to log in. Bastards.

  4. Paul says

    My guess would be by using the transponder ID it is a quick and easy way to ensure that everyone has a unique userid.

  5. JJT says

    @mokiejovis: I just use my account number. Of course, I would like the ability to select a username, just like every other credit card website I use. I also would like that if they must use multi-factor authentication, that they move the captcha behind the user authentication.

    @Paul: They do account numbers, too.

  6. JJT says

    @mokiejovis: I just use my account number. Of course, I would like the ability to select a username, just like every other credit card website I use. I also would like that if they must use multi-factor authentication, that they move the captcha behind the user authentication.

    @Paul: They do account numbers, too.

  7. Notorious R.O.B. says

    I’ve always hated sites that forced a “unique” username. It’s hard enough to remember my various passwords, but adding usernames is an additional burden.

    Of course, KeePass has saved my life. It stores all of your usernames and passwords for different sites and whatnot in an encrypted area, so all you need to remember is your master password (which is hopefully strong, and the software will inform you of the strength of your passwords). If you’re especially paranoid, you can install the program onto an encrypted area of a USB thumb drive, also.

  8. Notorious R.O.B. says

    I’ve always hated sites that forced a “unique” username. It’s hard enough to remember my various passwords, but adding usernames is an additional burden.

    Of course, KeePass has saved my life. It stores all of your usernames and passwords for different sites and whatnot in an encrypted area, so all you need to remember is your master password (which is hopefully strong, and the software will inform you of the strength of your passwords). If you’re especially paranoid, you can install the program onto an encrypted area of a USB thumb drive, also.

  9. JJT says

    @Notorious R.O.B: KeePass is something I swear by. I use it at home, and I try to keep the encrypted file in sync between work–as I try to keep the file there as well for my work passwords. I find it to be awesome.

  10. JJT says

    @Notorious R.O.B: KeePass is something I swear by. I use it at home, and I try to keep the encrypted file in sync between work–as I try to keep the file there as well for my work passwords. I find it to be awesome.



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