…or the business will take care of you."
Today is the second consecutive day in which a new hire starts. Yesterday, I spent some time in orientation with yesterday’s newbie, and I spent some time this morning with today’s newbie. Between the newbie starts, I have had to turn around some hardware swaps for some of our staff members. Senior staff members get the better laptops procured after my arrival, while everyone else gets the shabby laptops that were here before my arrival.
In addition to the newbies starting and the hardware shuffle, I am finally able to touch some machines that require my care and attention. I have been able to deploy the new VPN client which also provides for a login script similar to what maps network drives for users when they login. By the way, how hard is it for users to understand that in order for drive mappings to occur within Windows, you need to be on the network that the domain controller is on? You do not want to know how many times I have heard the complaint from some user coming into my office in the last few days: "Jason, I don’t see any mapped network drives."
Add to this the need for my other hat–IT Auditor–to be worn this week on a client engagement. My desk is a mess, covered with software that has been unceremoniously dropped on my desk with nary an explanation of its needs, requirements, or desires. I have not had the opportunity to even begin to go through those items, and I am supposed to have a tutoring session with our Managing Partner tomorrow afternoon.
Maybe my users need to be treated to the Surly Admin, such that I can lay the proverbial IT smackdown upon my lusers.
heh… You’re expecting WAY too much from your users. Consider yourself lucky though, I have a hard time even getting mine to turn off their VPN client before connecting to the local office network.
PsychoPhil, you would have appreciated what I did to one of them yesterday. I chided them in front of their peers for not heeding instructions I sent to them in regarding our VPN. When she said that she decided she did not need it, I replied with the response of “Well, if you know how to do things, why not do my job instead of yours?” That shut her up right quick.